Short answers for the tasks people get stuck on. Still blocked? Open a ticket or use the contact form.
Longer buyer, seller, agent, builder, and tools walkthroughs live on the support portal. Check ticket status with your email and reference.
Use Forgotten password from the sign-in screen. We email a reset link to the address on the account.
Check spam, then sign in and request another verification from account settings. Links expire; request a fresh one if yours is old.
Run a search, then save it from the results toolbar while signed in. Alerts follow that filter set.
Open the agent profile or the listing and use Message / inquiry. Include the listing address so they have context.
Sign in and open My properties. Pros manage inventory from the account portal. PropertyBin is not a brokerage.
Use JPG or PNG under typical size limits. Retry on a stable connection. If it still fails, open a ticket with the listing id.
Apply from Become a pro. Status lives on your account after you submit. Reviews are manual.
Plan changes and invoices are in the account billing area when a paid plan is active. Write us if a charge looks wrong.
Privacy explains access and deletion. Use contact with subject DSAR / delete account so we can verify you.
Open Cookies in the footer, or the consent banner controls. Essential cookies stay on so the site works.
Use the listing page report control when present, or a ticket with the URL and what is wrong (sold, scam, wrong price).
Use the mobile site. Where supported you can install PropertyBin as a PWA from the browser share/install menu.
A person will pick this up. Tickets keep a reference you can check later.